Pricing

Simple pricing. No surprises.

Start with a 7-day free trial. No credit card required to start.

Most popular

Starter

$19 /month

For small businesses going live.

  • 1 website / chatbot
  • 3,000 AI messages/month
  • 2 team seats
  • AI auto-replies + human handoff
  • AI conversation summaries
  • Customer profiles
  • Knowledge base: up to 3,000 words
  • Standard AI model
  • Email support
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Pro

$39 /month

For growing teams and agencies.

  • 3 websites / chatbots
  • 12,000 AI messages/month
  • 10 team seats
  • Everything in Starter
  • Knowledge base: up to 10,000 words
  • Premium AI model (GPT-4o / Claude)
  • Remove ChatRelay branding
  • Priority support
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All plans include a 7-day free trial · No credit card to start · Cancel anytime

Questions

Frequently asked questions

Words in the content you add — FAQs, policies, product descriptions, etc. Titles and formatting don't count. Most businesses need well under 3,000 words to cover their common questions.

Each reply your AI sends to a customer counts as one message. Customer messages and your own human replies are free and unlimited.

You pick a plan and add a payment method to keep going. Your data and setup stay exactly as they were — nothing is lost.

No. Start the trial with just your email. You only add payment when you’re ready to continue after 7 days.

Yes, upgrade or downgrade anytime. Changes apply from your next billing cycle.

Your AI keeps working — we’ll notify you and you can upgrade to the next plan. We never cut off your customers mid-conversation.

No. All plans are month-to-month (or annual if you choose). Cancel anytime, no questions asked.